JOB : IT Support Engineer
DATE
01-Jun-2017
EXPERIENCE
4 to 5 years
GENDER
Male
COMPANY PROFILE
Our client is a global market Service Provider of Resource and Performance Management Solutions.
DESCRIPTION
  • Configuration, installation, technical support and maintenance of AVLS/DVPMS internally or at client sites via LBS AVLS/DVPMS Support Engineer.
  • Customer management: Trainings, visits and query resolutions
  • Management and delivery training of software packages from leading companies, including Microsoft Office, Microsoft Dynamics Accounting, Training & Doc Mngt System; DVPMS/AVLS application, mapping and database systems; Company BI/Dashboard Reporting Framework.
  • Management and support for company server(s), network and all company owned IT assets, including desktops, laptops, printers, A/V equipment and network photocopiers
  • Installation of new equipment (desktops, laptops and servers), printers and peripheral equipment according to established standards and procedures
  • Plan, execute, manage and support high availability systems, including daily & weekly backups, etc. Troubleshooting/support of internet and network connections at company head office and any remote locations
  • Report on problems/issues utilizing company standard problem reporting procedure
  • Develop the architecture for and plan, install, manage & support the company¬ís IT
  • Management and support of landline system; implementation, management and support of any future IP-telephony system
  • Manage content and applications of the company website; develop website scope and capabilities (in-house or via a 3rd party) according to company requirements, including portal approach supporting partner/client secure area; employee self-service, etc.
  • CANDIDATE PROFILE
    1. Engineering Degree in Computer Science or equivalent, preferably with post graduate and professional qualifications. 2. High proficiency on Microsoft Office Suite of Products 3. Experience of Active Directory and Exchange System Manager 4. Experience of Web-based / Distributed Applications & Solutions 5. Familiarity with common IT problems and their solutions/workaround 6. Intermediate to high understanding of networking, hardware, software and protocols (TCP/IP, VPN etc.) 7. Previous experience or understanding of Automated Vehicle Location systems/Driver & Vehicle Performance Management Systems (GPS/GPRS based) 8. Microsoft accreditations (complete or in progress) such as MCSE or MCSA
    EDUCATION LEVEL
    Bachelor of Computer Science
    LOCATION
    Kuwait
    NATIONALITY
    Indian
    CONTACT PERSON
    Ms. Anisha - Talent Resource Coordinator
    CONTACT PHONE NO. 22622757 Ext. 203