JOB : Technical Consultant - AX with E-Commerce
8 to 10 years
Our client is a Retail Company in Kuwait.

The role will be focused on Retail, Wholesale and E-commerce. This role will work closely with our AX Development team, Business Intelligence report writers and E-Commerce implementation team on AX projects.  The role will allow the employee to work with all aspects of the business and all employees including senior managers. 

We are looking for the right person who will focus on customer service.  We expect this role to be very hands on with setup of new modules and processes for Retail and E-Commerce.  Also integration of 3rd party solutions, troubleshooting existing configurations and assisting with customizations and workflows.  This role will also assist in hotfixes and upgrades of the existing Dynamics AX system.

This position will focus on E-Commerce, AX integration & AX Developments.


  • Business application support of Microsoft Dynamics AX 2012 or higher

·         Systems analysis and documentation experience required (business requirements, test plans, etc.)

·         Proficiency with Microsoft SQL and MySQL is required.

·         Familiarity with current tools and technologies including .NET and XML.

·         Business knowledge in the B-to-C and B-to-B eCommerce industries.

·         Knowledge of usability and GUI design techniques.

·         Experience working with specific SDLC methodologies.

·         Ability to create and execute effective requirements work plans

·         Ability to re-prioritize work and adapt schedules in a fast-paced environment.

·         Ability to grasp complex business concepts pertaining to broad cross-functional audiences and effectively communicate/present complex data issues to non-technical audiences.

  • Proficient with Dynamics AX modules, features or functions
    • Microsoft AX Retail
    • Inventory Management - Bills of Material
    • Procurement
    • Warehouse and Delivery
    • Ecommerce Site to AX Integration Ability to analyze situations and business processes and develop solutions
    • Experience testing and supporting AX hotfixes and upgrades
    • Prior work with MS SQL Server as it relates to AX integration and performance tuning
    • Preference given to candidates with object-oriented development experience in X++, C# or web development.
  • In depth knowledge of digital technologies and platforms, including e-Commerce (Dynamics AX ) and Content Management Platforms (Magento or likes)
  • A range of business analysis tools and techniques, including some of the following: Business Cases, Vision, Data/Domain Models, Non-Functional Requirements
  • Ability to ‘live’ the Agile approach and provide real demonstrations of the benefits of Agile to clients.
  • Integration experience with Magento or Similar.
  • Familiarity with VMWare Virtual environments

Essential Responsibilities

  • Assist and/or lead in the deployment of Dynamics AX Retail, Finance and Inventory modules
  • Work with management and employees to define and document proper processes for Retail, E-Commerce and inventory as related to Dynamics AX.
  • Provide daily support to end user for Dynamics AX and related systems.
  • Troubleshoot various issues until satisfactory resolution is obtained. 
  • Assist with project management and requirement gathering for new development, new module and feature implementation.
  • Create IT document, procedures and videos for knowledge base, user guides, and other various communication to educate end users.

·         Elicit business and functional requirements from a diverse set of stakeholders and effectively compile and document these needs for systems design and development

·         Add value by understanding the business partners needs and providing options and recommendations on how best to meet those needs

·         Distinguish user requests from the underlying true needs

·         Participate in solution definition

·         Draft user interface design for new systems

·         Identify data requirements for new systems or system modification

·         Participate in the solution architecture and technical design

·         Adhere to the Software Development Life Cycle

·         Validate that the requirements are covered by the solution

·         Participate in creating the test plans

·         Assist in User Acceptance Testing

·         Provide input to project plan and risk assessment

·         Participate in Quality Assurance and testing of new applications



Education and/or Experience: • Bachelor’s Degree in Technology related discipline preferred 10+ years business systems analysis, Dynamics AX and related eCommerce experience ; • Demonstrated experience in business process development and improvement ; • Effective use of business modeling techniques: Process, workflow modeling and use cases Experience in eliciting and documenting requirements resulting in quality deliverables with limited direction ; • Experience with Microsoft Dynamics AX and current technologies – X++, .NET (VB and/or C#, ASP.NET,) and SQL ; • Working knowledge of all aspects of Systems Development Life Cycle, Change Management, Release Management, Configuration Management, Quality Assurance and Testing, Requirements Gathering, Project Management, and Systems Analysis and Design. Successful candidates will have: • A total of 10 + IT experience; • Microsoft Dynamics AX 2012 experience; • 5+ years experience of X++ and Dynamics AX in an operational role; • 5+ years’ experience in E-commerce integration and E-commerce applications ; • Microsoft SQL Server, Reporting Services, Analysis Services and Integration Services; • Multi-channel experience including E-commerce, Call Center/Catalog, and Brick and Mortar; • Demonstrable knowledge of MySQL optimisation and performance, basic SQL queries ; • Experience of SQL/MySQL replication, and cluster management and monitoring ; • Good communication skills.
Ms. Avneet Kaur - Recruitment Consultant
CONTACT PHONE NO. +965 - 22652575 EXT 207