Professional Title:
Director of Food and Beverage | Luxury Hospitality Leader

Core Expertise:
A visionary and results-driven F&B executive with over 15 years of leadership experience in luxury hospitality. Proven ability to transform underperforming operations, drive revenue growth, optimise costs, and elevate guest satisfaction to industry-leading levels.

Key Strengths:

• Financial & Turnaround Leadership: Achieved a 35% YOY revenue increase and 55% cost reduction at a 5-star resort. Transformed a fine-dining venue to grow revenue by 125% ($1.2M to $2.7M).

• Strategic Innovation: Implements AI-driven systems, cloud-based management, and sustainable practices to reduce waste, lower costs, and enhance operational efficiency.

• Guest & Client Excellence: Maintains 95% guest satisfaction and 98% client retention through personalised service and flawless execution of high-profile events.

• Team Leadership: Mentors and develops large teams (100+), improving service ratings by 85% and reducing turnover by 15%.

• Compliance & Safety: Ensures 100% adherence to health, safety, and regulatory standards (HACCP, NEBOSH, WSET).

Notable Achievements:

• Awarded Hilton’s Regional Green Leader Award for sustainable “farm-to-table” initiatives.

• Launched 50+ new dining concepts, driving a 45% increase in patronage.

• Managed annual budgets exceeding $5M across multiple F&B outlets.

• Certified in HACCP, WSET, NEBOSH, Microsoft Azure, and CATE Hospitality Management.

Professional Experience Highlights:

• Director of Food & Beverage, Coral Palm Beach Hotel (2023–Present)

• Food & Beverage Manager, Hilton Nairobi (2010–2022)

• Assistant F&B Manager, Pride Inn Hotel (2005–2009)

• F&B Supervisor, Fairmont The Norfolk (2001–2004)

Education & Certifications:

• BA in Hospitality Management, University of Nairobi

• Certifications: HACCP, WSET, NEBOSH, Azure Fundamentals, CATE, First Aid/CPR

Languages:
Kiswahili (Native), English (Fluent), French (Conversational)

Ideal For:
Senior F&B leadership roles in luxury hotels, resorts, or multi-outlet hospitality groups are seeking a strategic, innovative, and financially astute leader to drive growth, sustainability, and exceptional guest experiences.