Mall Manager
Full time posted 5 days ago in Automotive Jobs Shortlist Email JobJob Detail
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Job ID 3467
Job Description
Key Responsibilities:Â
- Operational Management:
- Oversee the daily operations of the shopping mall, ensuring all departments are functioning
- Coordinate maintenance, repair, and cleaning services to ensure the mall remains presentable and operational at all
- Ensure all mall facilities (e.g., escalators, elevators, restrooms) are functioning
2.      Tenant Relations:
- Build and maintain positive relationships with mall tenants and resolve any issues or
- Assist tenants with operational challenges, lease renewals, and marketing
- Monitor tenant performance and implement strategies to enhance the mall’s tenant
3.      Customer Experience:
- Ensure a high level of customer satisfaction by maintaining a clean, safe, and enjoyable shopping
- Respond to customer complaints or concerns promptly and
- Coordinate events, promotions, and activities to engage shoppers and drive foot
4.      Security and Safety:
- Work with security teams to ensure a safe shopping environment, addressing any security concerns or
- Ensure compliance with all health, safety, and fire
- Prepare and implement emergency plans and conduct regular
5.      Marketing and Promotion:
- Develop and implement marketing campaigns, events, and promotions to increase foot traffic and
- Collaborate with the marketing team to execute online and offline strategies to enhance the mall’s image and attract
6.      Financial Management:
- Oversee budget management, including expenses related to maintenance, staffing, and marketing
- Monitor revenue streams from leasing, parking, and other
- Report on financial performance and implement strategies to optimize
7.      Reporting and Compliance:
- Prepare reports on mall performance, including financials, customer feedback, and tenant
- Ensure adherence to all legal, health, and safety
- Maintain an awareness of industry trends and competitor activities to stay ahead of the market
Candidate Profile:Â
- Requirement Open for all nationals
- Bachelor’s degree in Business Administration, Marketing, Real Estate, or a related Civil Engineering will be an added advantage
- 5+ years in mall or retail center management, including leadership and operational
- Bilingual- Able to speak fluent English & Arabic
- Proficient in Microsoft Office Suite and mall management