About Hernani Hernaez
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Academic Level Degree Bachelor
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Age 28 - 32 Years
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Gender Male
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Industry Management
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Viewed 7
About me
Seeking an entry-level position in an organization where there is an opportunity to exhibit strengths and enhance skills while striving for the growth and development of the organization.
Education
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2010 - 2014
University of Cebu
Hotel and Restaurant Management
Lapu – Lapu and Mandaue (UC-LM), A.C Looc Mandaue City ,Cebu
Experience
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2023 - Present
Central United Medical Laboratory
Purchasing Assistant
Assist in sourcing and procuring laboratory equipment, reagents, chemicals, consumables, and office supplies.
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Prepare purchase orders and maintain accurate purchasing records in the system.
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Communicate with local and international suppliers to request quotations, compare prices, and negotiate terms.
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Track orders to ensure timely delivery and follow up on delays or discrepancies.
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Coordinate with the laboratory staff to identify supply needs and maintain adequate stock levels.
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Verify and match invoices with purchase orders and delivery notes before forwarding to the accounts department.
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Maintain supplier databases and update approved vendor lists.
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Assist in periodic inventory checks and report shortages or excesses.
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Ensure procurement activities comply with company policies and regulatory requirements (e.g., Ministry of Health standards).
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Support in evaluating supplier performance based on quality, delivery, and service. -
2022 - 2023
International Hospital |
Customer Service
Welcoming patient and visitors.
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Handles patient registration with complete forms and documentation. Handling telephone management and support patient queries, scheduling, appointments for the patient. .
Contact
Phone No.:
+965 6094 9553
Email:
hernanihernaez26@gmail.com
Address:
Salmiya, Block 10, Saba Street
Education
Bachelor of Science
2014
Hotel and Restaurant Management University of Cebu
Lapu – Lapu and Mandaue (UC-LM), A.C Looc Mandaue City ,Cebu Philippines
Expertise
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Microsoft Excel, Word & PowerPoint
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Business Administration Customer Service
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F&B Operations
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Cash Management
Languages Known
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English
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Arabic
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Tagalog
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Verifies all insurance benefits assigned to the hospital, check for coverage as per insurance policies.
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Process insurance claim on the daily basis as per patient request.
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Handling billing collection on the daily basis and submit to finance department. Maintain Departmental Records and file
Customer Relation Representative
Al Salam International Hospital | Bneid Al-Gar, Kuwait
Aug, 2020 – Aug 2022
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Greet the patient in a friendly and professional manner.
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Answering telephone and email inquiries in a timely manner.
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Provide accurate, valid and complete information by using the right methods.
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Handle the patient complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
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Follow communication procedures, guidelines and policy.
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Responsible for maintaining and updating patient as needed.
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Processing the insurance approval of the patient.. -
2020 - 2020
Al Salam International Hospital
Customer Relation Representative
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Greet the patient in a friendly and professional manner.
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Answering telephone and email inquiries in a timely manner.
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Provide accurate, valid and complete information by using the right methods.
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Handle the patient complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
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Follow communication procedures, guidelines and policy.
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Responsible for maintaining and updating patient as needed.
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Processing the insurance approval of the patient.. -
2020 - 2020
Porter Express Logistics
Admin
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Answer and direct phone calls.
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Provide information by answering questions and requests. Contribute to team effort by accomplishing related results as needed.
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Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
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Maintain polite and professional communication via phone, email and mail.
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Track orders to ensure timely deliveries.
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Maintain updated records of orders, suppliers, and customers. Receive, sort and route. -
2016 - 2019
Gourmania International Fauchon Paris
Salesman
Selling assorted French chocolates, teas, coffee, honey, biscuits, mustard, jam, pastries, bread and take-away food from the restaurant.
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Gift items, wrapping and souvenir arrangement for any special occasions.
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Responsible for cashiering and daily sales report Authorizing product purchases, requisitioning, receiving, inventorying and storing of supplies.
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Responsible for operating efficiently all assigned equipment including the cash register or symphony, ATM card swipe machine, fax machine, Micros Fidelio, lamination machine Handling in and out coming calls. In charged for the whole operation of boutique.
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Responsible for taking food orders and serving food/or beverage. Performs other duties: restaurant and bar -
2014 - 2016
Shangri-La Mactan Resort And Spa
Food & Service Associate (Service Associate)
Greet and escort customers to their tables Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
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Prepare tables by setting up linens, silverware and glasses Inform customers about the day’s specials Offer menu recommendations upon request Up-sell additional products when appropriate
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Take accurate food and drinks orders, using a POS ordering software,
Portfolio
Honors & awards
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2018
Gourmania International Fauchon Paris- Kuwait Star Employee
Gourmania International Fauchon Paris- Kuwait Star Employee (2018)