About Jennifer D’Souza
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Academic Level Degree Bachelor
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Age 48 - 52 Years
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Gender Female
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Industry Management
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Viewed 20
Education
- 1994 - 1997
Experience
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2016 - 2023
Wood Plc., Kuwait
HR Advisor - People and Organisation
• Acted as HR focal point for offices in Kuwait, Oman and Qatar advising on HR policies,
employment law, performance management, salary and benefits and employee relations.
• Led employee onboarding, induction programs, and probation reviews.
• Investigated payroll discrepancies and ensured accurate data entry in Oracle PeopleSoft.
• Coordinated salary reviews, bonus recommendations, internal transfers, and employee
promotions.
• Managed employee exits including demobilization, final settlements, and travel logistics.
• Ensured HR policies remained compliant with changing labor laws and effectively cascaded
updates to all employees.
• Maintained master data of employees’ leaves.
• Conducted and coordinated service awards program.
• Attended investigations and hearings for disciplinary and grievance procedures.
• Managed employee data updates in Oracle PeopleSoft, supporting efficient HR operations
and reporting accuracy.
• Managed routine employee requests for salary certificates, bank letters, travel insurance
letters, etc.
• Supported senior leadership in change management and employee engagement strategies. -
2011 - 2016
INTREX (seconded to Saudi Arabian Chevron), Kuwait
Fitness for Duty, RSIP and Occupational Health Coordinator - Employee Relations Team
• Attended investigations and hearings for disciplinary and grievance procedures.
• Administered leave and absence tracking via JD Edwards; prepared monthly HR reports.
• Coordinated with payroll for related HR inputs on a monthly basis.
• Oversaw the Fitness for Duty (FFD) process for all employees, ensuring compliance with
company health standards.
• Compiled and tracked completion of Health, Environment, and Safety (HES) assessments
across the workforce.
• Led a team of Ergonomic Workstation Evaluators to assess and mitigate risks of office-based
injuries under the Repetitive Stress Injury Prevention (RSIP) program.
• Maintained and updated HES observation data within Occupational Health (OH) software for
hazard exposure monitoring and reporting.
• Authored and distributed quarterly bulletins for RSIP and Behavior-Based Safety (BBS)
programs.
• Provided ongoing support for routine and ad-hoc HR and administrative tasks. -
2007 - 2011
DAR SSH International Engineering Consultants, Kuwait
HR Officer
• Provided HR support across Kuwait, Oman, and UAE, aligning practices with local labor laws.
• Collaborated with line managers to review and update job descriptions, KPAs, and KPIs,
ensuring clarity and alignment with evolving role expectations.
• Supported managers and employees in effectively using the performance management
system.
• Managed successful implementation of HR software HR.net ensuring the HR processes
adhered to Labor Laws of Kuwait, Oman and UAE and trained employees on the usage of the
system.
• Managed recruitment for all roles including salary negotiations, onboarding and induction
for local and international candidates.
• Managed employee exits including demobilization, final settlements, and travel logistics.
• Managed administration processes of Payroll input, Leaves and Indemnities and Final
Settlements of Kuwait, Oman and UAE offices.
• Analyzed department training requirements and assisted in the compilation of the annual
training plan.
• Represented the company at career and job fairs. -
2001 - 2006
Willis Towers Watson, Mumbai
HR Officer
• Managed administration processes of Payroll input, Leaves and Indemnities and Final
Settlements.
• Managed annual salary and bonus reviews.
• Managed recruitment including interviewing candidates and administering written tests and
handling salary negotiations, onboarding and induction.
• Organized training and development programs in association with the external trainers and
consultants.
• Coordinated Performance Appraisals and 360 – degree feedbacks throughout the company.
• Arranged and coordinated promotion exercises at the Team Leader and Service Manager’s
level and administered psychometric tests.
• Managed disciplinary cases for the company.
• Main point of contact for migrating PeopleSoft from Willis, UK
• Managed service awards in coordination with UK HR team.