Masters of Business Administration (MBA)

Bachelor of Arts

Major in Criminology and minor in Psychology

Transformation Management Office (TMO) Manager

• Oversee and monitor corporate projects, aligning initiatives with the hospital’s long-term vision.
• Identify the workstreams, required roles and responsibilities, team members for each initiative,
reporting cadence, identifying interdependencies etc.
• Assign targets, objectives, expected financial results, and timeline for each initiative.
• Develop a monitoring mechanism for progress, i.e. KPI dashboard, and ensure cascading of KPI
targets for accountability of delivery.
• Identify root-causes and corrective actions when progress to achieve targets is at risk.
• Support decision-making process in case of challenges.

Special Projects Unit Manager – PMO & Strategy

• Established and currently leading the Project Management Office (PMO), standardizing
methodologies and processes.
• Acted as the project lead for the commissioning of the hospital’s new expansion, ensuring
coordination and operational readiness across departments.
• Oversee and monitor corporate projects, aligning initiatives with the hospital’s long-term vision.

Lab Manager

• Managed 38 PCR testing branches across Kuwait and optimized operational efficiency.
• Led HR, marketing, and sales efforts, securing B2B & B2C growth, resulting in sustained revenue
increases.
• Developed strategic marketing campaigns, including digital and outdoor advertising, boosting
brand visibility.
• Expanded the lab from a COVID testing center to a full-service referral lab, including
construction, budgeting, and LIS integration.

Operations Manager

• Developed and implemented HR, procurement, and front desk SOPs, enhancing workflow
efficiency.
• Led quality improvement initiatives ensuring regulatory compliance and patient satisfaction.
• Managed daily operations, overseeing patient flow, procurement, and staff training.

Head of Campus Life

• Led and expanded the Campus Life Department, developing and implementing strategic
initiatives to enhance student engagement.
• Managed university-wide events, marketing campaigns, and extracurricular activities, aligning
them with institutional objectives.
• Managed local and international academic competitions & conferences, ensuring seamless
execution.
• Developed department SOPs in line with university goals, improving operational efficiency.