Mall Manager

Full time in Automotive Jobs
  • Post Date : February 17, 2025
  • Apply Before : May 17, 2025
  • 0 Application(s)
  • View(s) 1
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Job Detail

  • Job ID 3467

Job Description

Key Responsibilities: 

  1. Operational Management:
  • Oversee the daily operations of the shopping mall, ensuring all departments are functioning
  • Coordinate maintenance, repair, and cleaning services to ensure the mall remains presentable and operational at all
  • Ensure all mall facilities (e.g., escalators, elevators, restrooms) are functioning

2.       Tenant Relations:

  • Build and maintain positive relationships with mall tenants and resolve any issues or
  • Assist tenants with operational challenges, lease renewals, and marketing
  • Monitor tenant performance and implement strategies to enhance the mall’s tenant

3.       Customer Experience:

  • Ensure a high level of customer satisfaction by maintaining a clean, safe, and enjoyable shopping
  • Respond to customer complaints or concerns promptly and
  • Coordinate events, promotions, and activities to engage shoppers and drive foot

4.       Security and Safety:

  • Work with security teams to ensure a safe shopping environment, addressing any security concerns or
  • Ensure compliance with all health, safety, and fire
  • Prepare and implement emergency plans and conduct regular

5.       Marketing and Promotion:

  • Develop and implement marketing campaigns, events, and promotions to increase foot traffic and
  • Collaborate with the marketing team to execute online and offline strategies to enhance the mall’s image and attract

6.       Financial Management:

  • Oversee budget management, including expenses related to maintenance, staffing, and marketing
  • Monitor revenue streams from leasing, parking, and other
  • Report on financial performance and implement strategies to optimize

7.       Reporting and Compliance:

  • Prepare reports on mall performance, including financials, customer feedback, and tenant
  • Ensure adherence to all legal, health, and safety
  • Maintain an awareness of industry trends and competitor activities to stay ahead of the market

Candidate Profile: 

  • Requirement Open for all nationals
  • Bachelor’s degree in Business Administration, Marketing, Real Estate, or a related Civil Engineering will be an added advantage
  • 5+ years in mall or retail center management, including leadership and operational
  • Bilingual- Able to speak fluent English & Arabic
  • Proficient in Microsoft Office Suite and mall management

 

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